Troubleshoot

Find and connect a missing Facebook Page or Instagram account for the selected ad account in Adtool.

Missing Facebook or Instagram Page

Use Meta Ads Manager's ad set view to refresh launched ads that are not visible immediately after a successful Adtool launch.

Ads not visible after launch

Refresh Adtool's Meta connection when Facebook Pages, businesses, Instagram accounts, or ad accounts are missing.

Reconnect Meta

The most common reasons an upload fails — file size, video format, Meta connection, processing, and Google Drive.

Why won't my image or video upload?

Getting started

A full walkthrough of Adtool, from connecting your accounts to launching your first batch of ads.

Walkthrough

Ad types

Learn how to select, group, review, and launch single image or video ads in Adtool.

Image or video ads

Learn how to select, group, customize, and launch carousel ads in Adtool.

Carousel ads

Learn how to launch partnership ads from an existing creator post or create a new partnership ad from scratch.

Partnership ads

Learn how to enable language ads, add localized copy, select creatives, and launch multi-language ads in Adtool.

Multi-language ads

Learn how to select, group, review, and launch flexible ads in Adtool.

Flexible ads

Select organic posts from the Organic Posts tab and add them to a launch batch so they can be launched as ads inside the chosen ad account structure.

Organic post ads

Use an existing Instant Experience built in Meta as your ad's destination.

Instant Experience ads

Launch ads that promote a Facebook event, so more people see it and can respond to it.

Event ads

Learn how to group creatives for various ad types

Creative Grouping

Learn how to group related creatives before launching ads in Adtool.

2-placement grouping

Learn how to group vertical, square, and horizontal creatives for the same ad.

3-placement grouping

Group creatives into carousel cards automatically with card naming, or build the carousel manually on the grouping screen.

Carousel grouping

Learn how Adtool automatically groups creatives by placement and builds carousels from card naming.

Auto-grouping

Launch 

Learn how to copy an existing campaign and adjust the new campaign settings before launch.

Duplicate campaigns

Learn how to copy an existing ad set and adjust the new ad set settings before launch.

Duplicate ad sets

Learn how to edit individual ads in a batch without changing the rest of the batch.

Customize individual ads

Learn how to update ad names in bulk before launching a batch.

Bulk edit ad names

Learn how to relaunch a previous batch and adjust it before launching again.

Relaunch

Learn how to adjust settings for one batch without changing your default settings.

Batch-level settings

Learn how to save a launch batch as a draft and return to it later.

Save as draft

Learn how to set a start date or end date for ads in a launch batch.

Schedule ads

Learn how to create a preview link for one batch or multiple batches.

Preview links

Keep likes, comments, and shares by reusing the same underlying post instead of creating a new one.

Launch existing ads using post-id

Creatives

Upload creatives from the Upload tab, Content tab, or directly while selecting creatives for a launch.

Upload creatives manually

Learn how to update the preview thumbnail for video creatives before launching them.

Custom thumbnails

Learn how to organize your creative library with tags so assets are easier to find, filter, and reuse.

Creative tags

Import images and videos directly from Google Drive into your creative library.

Upload creatives from Google Drive

Learn the smartest setup of different workflows

Workflows

Open the exact ads you launched with Adtool in Meta, already selected, then create a custom rule for that set.

Set custom rules for ads

Launch Meta lead ads that use an Instant Form, and create new forms without leaving Adtool.

Launch Instant Forms

Manage account settings, connections, tracking, and creative enhancement preferences.

Settings

Set organization-wide, selected ad account, or batch-level Creative enhancements defaults in Adtool.

Creative enhancements

Set organization-wide, selected ad account, or batch-level UTM defaults so launched ads use the right URL parameters.

UTM parameters

Manage connected Meta/Facebook and Google Drive accounts in Adtool, including what to check when a connection is missing or expired.

Manage connections

Set the organization-wide or selected ad account naming convention and understand the fields, separators, and account-level rules.

Naming convention

Set organization-wide ad defaults and selected ad account defaults for CTA, ad status, and website link.