Manage connections

Manage connected Meta/Facebook and Google Drive accounts in Adtool, including what to check when a connection is missing or expired.

Use Connections in Settings to manage the external accounts Adtool can access, including Meta/Facebook and Google Drive. Use this page when you need to connect, reconnect, disconnect, or check why an account is not available in Adtool.

What connections mean in Adtool

Connections are the permissions that allow Adtool to access external tools on your behalf. They determine which connected resources Adtool can show and use during workflows such as selecting Meta assets or importing creatives from Google Drive.

Connection

What it can affect

Meta/Facebook

Access to Meta-related accounts, pages, and ad workflow resources available to your user.

Google Drive

Access to Google Drive files used when importing creatives.

The exact accounts and assets you can see depend on both the connection in Adtool and the permissions your user has in the connected platform.

Step-by-step guide

1. Go to Settings

Settings page in Adtool

2. Click Connections

Connections section in Settings

3. Manage the connection

Review the available connections and make the change you need, such as connecting, reconnecting, or disconnecting Facebook/Meta or Google Drive.

What disconnecting or reconnecting affects

Action

What to expect

Reconnect

Refreshes the connection when permissions are expired, missing, or need to be granted again.

Disconnect

Removes that connection from Adtool. Related resources may stop appearing until you connect again.

Disconnecting a connection does not automatically change permissions inside Meta/Facebook or Google Drive. It only changes whether Adtool has an active connection for that service.

What to do if an asset does not appear within Adtool

If an asset such as an ad account or Page is missing inside Adtool, check the access source and the Adtool connection:

Check

Why it matters

Your Meta user has access to the missing ad account or Page inside Meta

Adtool can only show Meta assets that the connected Meta user can access.

The relevant Meta connection is connected in Adtool

Open Settings > Connections and confirm the Meta connection is active. Reconnect Meta if the connection is expired or missing.

Common cases